CREATOR CONNECT COMMUNITY GUIDELINES

BUILDING A POSITIVE CREATIVE ECOSYSTEM

LAST UPDATED: JANUARY 2025

Our Mission: Fostering Creative Connection

Creator Connect is more than a platform—it's a thriving community where artists, musicians, creators, and audiences come together to share, collaborate, and inspire. These Community Guidelines help ensure that everyone can participate in a safe, respectful, and creative environment.

Our Core Values

• Creativity and artistic expression
• Respect for all community members
• Professional collaboration
• Inclusive and diverse perspectives
• Authentic and honest interactions
• Support for emerging and established creators

Respectful Communication & Interaction

What We Encourage

• Constructive feedback and critiques
• Supportive and encouraging comments
• Professional communication in all interactions
• Celebrating others' achievements and milestones
• Sharing knowledge and creative techniques

• Collaborative project discussions
• Respectful disagreement and diverse opinions
• Mentoring and helping newcomers
• Cultural exchange and learning
• Authentic self-expression within guidelines

What We Don't Allow

• Harassment, bullying, or intimidation
• Hate speech or discriminatory language
• Personal attacks or insults
• Doxxing or sharing private information
• Threats or violent language

• Spam, repetitive, or irrelevant messages
• Sexual harassment or inappropriate advances
• Impersonation of other users or public figures
• Manipulation or deceptive practices
• Disruptive or trolling behavior

Creative Content Standards

Music & Audio Content

Encouraged Content

• Original compositions and recordings
• Creative covers and interpretations
• Collaborative musical projects
• Educational music content
• Live performances and demos
• Behind-the-scenes creative process

Content Restrictions

• Copyrighted material without permission
• Uncleared samples, interpolations, or third-party material
• Hate speech or discriminatory lyrics
• Audio that promotes violence or harm
• Low-quality or intentionally disruptive audio
• Content that violates copyright laws

Visual Arts & Design

Welcome Content

• Original artwork and illustrations
• Digital art and creative designs
• Photography and visual storytelling
• Concept art and character designs
• Art tutorials and process videos
• Cultural and diverse artistic expressions

Prohibited Content

• Nudity or sexually explicit imagery
• Violent or disturbing graphics
• Stolen or plagiarized artwork
• Content promoting illegal activities
• Discriminatory or hateful imagery
• Misleading or false representation of skills

Professional Conduct & Service Standards

For Service Providers (Creators)

Professional Standards

• Provide accurate service descriptions and portfolios
• Communicate clearly about project scope and timelines
• Deliver work that matches described quality and specifications
• Respond to messages within reasonable timeframes (24-48 hours)
• Be transparent about revisions and additional costs
• Maintain professional boundaries with clients

Quality Expectations

• Showcase genuine examples of your work
• Price services fairly and competitively
• Provide value that justifies your rates
• Continuously improve skills and offerings
• Accept constructive feedback gracefully

For Clients & Buyers

Respectful Engagement

• Provide clear project briefs and requirements
• Respect creators' time and expertise
• Pay agreed-upon rates promptly
• Give constructive feedback during revision processes
• Leave honest and fair reviews
• Understand that quality work takes time

Inappropriate Requests

• Asking for work significantly beyond agreed scope
• Demanding unreasonable deadlines or quality standards
• Requesting illegal, unethical, or harmful content
• Attempting to negotiate payment outside platform
• Harassing creators for faster delivery

Intellectual Property & Copyright Respect

Original Content Requirements

• All uploaded content must be original or properly licensed
• Clearly attribute any collaborative or commissioned work
• Respect existing trademarks and brand identities
• Obtain permission before using copyrighted material
• Report copyright violations when discovered

Acceptable Use

• Original compositions and arrangements
• Creative interpretations and parodies
• Educational use with proper attribution
• Public domain material
• Work created under valid licenses

Copyright Violations

• Uploading copyrighted music without permission
• Using branded logos or characters without rights
• Plagiarizing other artists' work
• Selling unauthorized reproductions
• Claiming others' work as your own

Safety, Privacy & Mental Well-being

Personal Safety Guidelines

Protect Your Privacy

• Never share personal contact information publicly
• Use platform messaging for all communications
• Be cautious about meeting strangers in person
• Report suspicious or inappropriate behavior
• Trust your instincts about uncomfortable situations

Financial Safety

• Keep all payments within the platform
• Never send money directly to users
• Be wary of too-good-to-be-true offers
• Report suspected scams immediately
• Use secure payment methods only

Mental Health & Well-being Support

We recognize that creative work can be emotionally demanding. Our community should be a source of support and encouragement for all members.

Supportive Practices

• Offer encouragement to struggling creators
• Share mental health resources when appropriate
• Be understanding of personal challenges
• Promote healthy work-life balance
• Celebrate small wins and progress

Warning Signs to Report

• Self-harm or suicide references
• Excessive self-criticism or degradation
• Concerning behavioral changes
• Substance abuse mentions
• Signs of abuse or exploitation

Community Enforcement & Reporting

Enforcement Actions

Warning

First-time minor violations result in educational warning

Content Removal

Violating content removed with explanation provided

Temporary Suspension

7-30 day suspensions for repeated or serious violations

Permanent Ban

Severe violations or repeated offenses result in permanent removal

How to Report Violations

Reporting Methods

• Use the "Report" button on content or profiles
• Contact support via in-app messaging
• Email safety@creatorconnect.com
• Use emergency contact for urgent safety issues

What to Include

• Specific details about the violation
• Screenshots or evidence when relevant
• Links to the content or user profile
• Your relationship to the situation

Anonymous Reporting: We accept anonymous reports but may need follow-up information for serious violations. Your identity will be protected to the extent possible.

Appeals & Dispute Resolution

Appeal Your Case

If you believe an enforcement action was taken in error, you can appeal the decision within 30 days of the action.

Appeal Process

1. Email appeals@creatorconnect.com
2. Include your user ID and case details
3. Provide additional context or evidence
4. Wait for review (typically 5-7 business days)
5. Receive decision and explanation

Appeal Guidelines

• Be respectful and factual in your appeal
• Provide new information not previously considered
• Accept that some decisions may be upheld
• Multiple frivolous appeals may be ignored

Resources & Contact Information

Community Support

General Guidelines: community@creatorconnect.com

Safety Reports: safety@creatorconnect.com

Appeals: appeals@creatorconnect.com

Urgent Issues: Use in-app emergency contact

Mental Health Resources

Crisis Text Line: Text HOME to 741741

National Suicide Prevention: 988

SAMHSA Helpline: 1-800-662-4357

International Resources: findahelpline.com